Services
In case of emergency, always call 911
Penfield Ambulance provides basic life support services to everyone in the Town of Penfield, and also provides services to the towns of Perinton, Brighton, East Rochester and Union Hill when additional resources are needed.
We work with Paramedics from the Southeast Quadrant and other agencies to provide advanced life support services to our patients.
If you have a sick or injured person, please call 911 to request our ambulance to be dispatched, since we are equipped and trained to deal with medical emergencies. Do not attempt to drive a very sick or injured person to the hospital in your car.
Be prepared for emergencies:
- Make sure that your house number is clearly marked and visible from the roadway, and not hidden behind bushes or trees. Display your house number on each side of your mail box. At night, put on all your outside lights.
- Make sure that the ambulance crew has adequate access to the room where the patient is located, and remove unnecessary furniture or obstacles.
- Make sure your children know how and when to call 911. Make sure they know your house number and street name (mailing addresses and street addresses may be different).
Community Services
The following services are provided at no charge for Penfield residents:
- Blood pressure checks at our base
- First aid for walk-in patients
- Instruction in First Aid, CPR and Automatic External Defibrillators (AEDs)
- Loan of canes, crutches and walkers (wheelchairs may be available at Penfield Town Hall)