Please remember to dial 911 in any emergency

Billing Information

For any patient that was transported by Penfield Volunteer Emergency Ambulance and has a question on the billing cost or the process you can reach our billing department at 1-844-417-4982. Our billing services are managed by Professional Ambulance Billing, LLC. Professional Ambulance Billing provides medical billing reimbursement services to air/ground EMS organizations. They provide billing for volunteer, not for profit organizations, municipalities and private ambulance services.

Some of the services we bill for include: Basic Life Support emergency and non- emergency transports, Advanced Life Support level 1 and level 2 emergency transports, and Treat and Release services. We accept payments from Medicare, Medicaid, commercial insurance companies, no-fault carriers, worker compensation and self-pay.